All return requests must be submitted within 15 calendar days of the order’s delivery date.
Returns will not be approved for the following:
Products marked as Final Sale on the listing or order confirmation.
Items damaged due to improper use, mishandling, or normal wear and tear.
Return requests submitted after the 15-day return window.
Contact our team at info@aikaft.com, including your order number and a detailed description of the reason for return.
Wait for our support team to approve your request and provide specific return shipping instructions.
Ship the item back using a trackable shipping service. Tracking information is required for all returns.
Once the returned item is delivered to our warehouse and inspected for eligibility:
Refunds will be processed within 2 business days.
Refunds will be credited to the original payment method used for the order.
Note: Original shipping fees are non-refundable. Shipping costs will only be refunded if the return is due to our error (e.g., incorrect item shipped or damaged product on arrival).
Return Address:
16799 Golfview Dr, Weston, FL 33326
Contact Us
Company Name: AIKA FURNITURE,INC.
Address: 16799 GOLFVIEW DR, WESTON, FL 33326
Phone: +1 6162501564
Email: info@aikaft.com
Business Hours: Monday through Friday from 8:00 AM to 6:00 PM (Pacific Time)
Response Promise: We will respond within 24 hours.
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